Abby Nguyen

Experience

WRITING COACH (November 2023- Present)

Webster University’s Academic Resource Center Webster Groves, MO

• Participated in CRLA ITTP training and development sessions to improve tutoring practices and techniques

• Provided individualized feedback and constructive criticism on students’ writing assignments

• evaluated drafts from students to pinpoint areas needing further refinement

CUSTOMER SERVICE MANAGER (July 2022-Present)

Clayton Tailoring & Alterations Clayton, MO

• Manage phone calls and emails from customers regarding questions and complaints

• In charge of ordering and keeping stock of appliances and materials needed for work

• Schedules appointments and handles customer clothing orders